Confidentiality policy
PRIVACY POLICY
Effective Date: April 22, 2024
This Privacy Policy describes how Reproduction LLC collects, uses, and discloses your personal information when you visit our website and use our services across the EU, US, Canada, and CIS Countries
1. DATA CONTROLLER & CONTACT INFORMATION
We are the responsible party for processing your data. If you have any questions regarding your privacy, please contact us:
• Company Name: Reproduction LLC (cryo-transport.com)
• Address: City Tetritskaro, Didgori str. 13, Georgia
• Email: info@cryo-transport.com
• Phone: +995 599 84 86 08
2. DATA WE COLLECT
We collect information that identifies, relates to, or could reasonably be linked to you:
• Identifiers: Name, email address, phone number, and shipping address.
• Technical Data: IP address, browser type, device information, and geolocation.
• Commercial Data: Purchase history and service preferences.
• Financial Data: Payment information (processed via secure third-party encrypted gateways).
3. LEGAL BASIS FOR PROCESSING
Depending on your location, we process data based on:
1. Contractual Necessity: To fulfill orders and provide logistics services.
2. Consent: For marketing communications (which you can withdraw at any time).
3. Legitimate Interests: To improve website security and user experience.
4. Legal Compliance: To meet tax, accounting, and anti-fraud obligations.
4. REGIONAL COMPLIANCE & TRANSFERS
We operate globally and ensure your data is protected regardless of borders:
• European Union (GDPR): If we transfer data outside the EEA, we use Standard Contractual Clauses (SCCs) approved by the European Commission.
• CIS Countries (152-FZ): We comply with data localization requirements. The primary collection and storage of personal data belonging to citizens of the CIS Countries
• USA (CCPA/CPRA): We do not "sell" your personal information. We only share it with service providers for business purposes.
• Canada (PIPEDA): We adhere to the principles of accountability, identifying purposes, and limiting collection.
5. YOUR DATA PROTECTION RIGHTS
Depending on your residency, you have the following rights regarding your data:
Right Description
Access Request a copy of the personal data we hold about you.
Rectification Request correction of inaccurate or incomplete data.
Erasure Request deletion of your data (the "Right to be Forgotten").
Restriction Limit how we process your data under certain conditions.
Portability Request transfer of your data to another organization.
Objection Object to processing for direct marketing or profiling.
To exercise these rights, please email us at info@cryo-transport.com. We respond to all requests within 30 days.
6. COOKIES AND TRACKING
We use cookies to enhance your experience:
• Essential: Necessary for the website to function (e.g., login sessions).
• Analytics: To understand how visitors interact with our site (Google Analytics).
You can manage your preferences through your browser settings or our on-site cookie banner.
7. DATA RETENTION
We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy, typically between 5 to 10 years to comply with international tax and legal record-keeping requirements.
8. SECURITY MEASURES
We implement industry-standard technical and organizational measures, including:
• SSL/TLS encryption for all data transmissions.
• Strict internal access controls.
• Regular security audits of our data infrastructure.
9. HOW TO COMPLAIN
If you are unsatisfied with our response, you have the right to contact your local data protection authority:
• EU: Your national Data Protection Authority (DPA).
• UK: Information Commissioner’s Office (ICO).
• Canada: Office of the Privacy Commissioner.
Effective Date: April 22, 2024
This Privacy Policy describes how Reproduction LLC collects, uses, and discloses your personal information when you visit our website and use our services across the EU, US, Canada, and CIS Countries
1. DATA CONTROLLER & CONTACT INFORMATION
We are the responsible party for processing your data. If you have any questions regarding your privacy, please contact us:
• Company Name: Reproduction LLC (cryo-transport.com)
• Address: City Tetritskaro, Didgori str. 13, Georgia
• Email: info@cryo-transport.com
• Phone: +995 599 84 86 08
2. DATA WE COLLECT
We collect information that identifies, relates to, or could reasonably be linked to you:
• Identifiers: Name, email address, phone number, and shipping address.
• Technical Data: IP address, browser type, device information, and geolocation.
• Commercial Data: Purchase history and service preferences.
• Financial Data: Payment information (processed via secure third-party encrypted gateways).
3. LEGAL BASIS FOR PROCESSING
Depending on your location, we process data based on:
1. Contractual Necessity: To fulfill orders and provide logistics services.
2. Consent: For marketing communications (which you can withdraw at any time).
3. Legitimate Interests: To improve website security and user experience.
4. Legal Compliance: To meet tax, accounting, and anti-fraud obligations.
4. REGIONAL COMPLIANCE & TRANSFERS
We operate globally and ensure your data is protected regardless of borders:
• European Union (GDPR): If we transfer data outside the EEA, we use Standard Contractual Clauses (SCCs) approved by the European Commission.
• CIS Countries (152-FZ): We comply with data localization requirements. The primary collection and storage of personal data belonging to citizens of the CIS Countries
• USA (CCPA/CPRA): We do not "sell" your personal information. We only share it with service providers for business purposes.
• Canada (PIPEDA): We adhere to the principles of accountability, identifying purposes, and limiting collection.
5. YOUR DATA PROTECTION RIGHTS
Depending on your residency, you have the following rights regarding your data:
Right Description
Access Request a copy of the personal data we hold about you.
Rectification Request correction of inaccurate or incomplete data.
Erasure Request deletion of your data (the "Right to be Forgotten").
Restriction Limit how we process your data under certain conditions.
Portability Request transfer of your data to another organization.
Objection Object to processing for direct marketing or profiling.
To exercise these rights, please email us at info@cryo-transport.com. We respond to all requests within 30 days.
6. COOKIES AND TRACKING
We use cookies to enhance your experience:
• Essential: Necessary for the website to function (e.g., login sessions).
• Analytics: To understand how visitors interact with our site (Google Analytics).
You can manage your preferences through your browser settings or our on-site cookie banner.
7. DATA RETENTION
We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy, typically between 5 to 10 years to comply with international tax and legal record-keeping requirements.
8. SECURITY MEASURES
We implement industry-standard technical and organizational measures, including:
• SSL/TLS encryption for all data transmissions.
• Strict internal access controls.
• Regular security audits of our data infrastructure.
9. HOW TO COMPLAIN
If you are unsatisfied with our response, you have the right to contact your local data protection authority:
• EU: Your national Data Protection Authority (DPA).
• UK: Information Commissioner’s Office (ICO).
• Canada: Office of the Privacy Commissioner.